VISITOR DISCLOSURE TEXT
ŞİKAYETTR PROTECTION AND PROCESSING OF PERSONAL DATA
As www.sikayettr.com (hereinafter referred to as “ŞikayetTR” or “Platform” in this text), we attach great importance to the protection of the personal data of our guests visiting our platform. This Disclosure Text has been prepared to inform you about your data automatically processed during your visit to the site in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (“Law” or “KVKK”).
1. Data Controller
In its capacity as the Data Controller, ŞikayetTR processes your visitor data in accordance with the Law and relevant legislation within the scope described below.
2. Your Processed Personal Data, Purposes of Processing, and Legal Reasons
When you use our platform solely as a visitor without becoming a member, your following personal data is processed:
- Transaction Security and Technical Data (IP Address, Website Entry-Exit Times, Browser Information, Operating System Information, Cookie Records): Processed for the purposes of ensuring the cyber security of the platform, preventing cyber attacks, fulfilling legal obligations under Law No. 5651 regarding the retention of traffic data, analyzing the site's performance, and improving user experience.(Legal Reason: Law Art. 5/2-ç - Legal obligation of the data controller and Art. 5/2-f - Legitimate interest of the data controller).
3. To Whom and For What Purpose Processed Personal Data Can Be Transferred
Transaction security data belonging to our visitors may be transferred to the following persons within the framework of the conditions specified in Articles 8 and 9 of the Law:
- To Authorized Public Institutions and Organizations: It may be transferred to fulfill our legal obligations in case it is requested by the Information and Communication Technologies Authority (BTK), law enforcement forces, judicial authorities, or courts due to a legal investigation or legislation.
- To Technical Infrastructure Providers: It may be transferred to analysis and hosting service providers we work with in order to perform statistical analyses of the site and ensure server security.
4. Method of Personal Data Collection
Your personal data is collected electronically by fully automatic methods through the communication channels and technical communication files (cookies) between your browser and our site from the moment you visit the platform.
5. Your Rights Under Article 11 of the Law
By applying to ŞikayetTR as the personal data owner; you have the right to learn whether your visitor data is processed and to exercise your other rights under the Law. You can submit your requests to the e-mail address iletisim@sikayettr.com.
